A leading health system based in northern Maine is now seeking an experienced Primary Care Practice Manager to join their award-winning healthcare team!

Serving the rural northern Maine communities, this critical access hospital provides comprehensive, award‑winning care close to home with up to 25 inpatient beds, a 24/7 emergency department, advanced diagnostic imaging (CT, X‑ray, ultrasound), on‑site laboratory services, outpatient surgery, primary and specialty care clinics, rehabilitation and physical therapy, and convenient telehealth options. Staffed by board‑certified clinicians and a compassionate team, the modern facility is known for short wait times, personalized treatment plans, and a steadfast commitment to patient safety and quality—earning recognition for excellence in rural healthcare and community service—making it a trusted choice for families across Downeast Maine.

The Primary Care Practice Manager leads daily clinic operations for a high-performing outpatient family and internal medicine practice, driving patient access, quality, and financial performance. Responsibilities include supervising front and back-office teams, managing provider templates and daily schedules, optimizing patient flow and room utilization, overseeing registration, insurance verification, referrals and prior authorizations, coordinating coding and charge capture with revenue cycle, managing claims and denials follow-up, monitoring KPIs (patient satisfaction, no-show rates, access, quality metrics), ensuring compliance with HIPAA, OSHA, CLIA, and NCQA/PCMH standards, maintaining policies, credentialing providers, and preparing for audits. Additional duties include EHR/EMR optimization and reporting, staff hiring, onboarding, training, and performance management, budgeting and expense control, vendor and supply management, call center and telehealth operations, service recovery and escalations, population health initiatives and gap-closure workflows, and continuous process improvement to deliver an exceptional patient experience and support sustainable practice growth.

What's Needed to Succeed:

• Degree in health administration, business, or related field
• Progressive knowledge of provider relations and office management
• Prior leadership experience highly desirable

This welcoming riverside community offers small-town charm with big outdoor advantages—pristine lakes for fishing, boating, and paddling; miles of trails for hiking, ATV riding, and snowmobiling; and stunning fall foliage and dark-sky stargazing. Residents enjoy an affordable cost of living, spacious properties, minimal traffic, short commutes, and a safe, family-friendly atmosphere supported by local schools, parks, and year-round community events. Reliable broadband makes remote work easy, while nearby service hubs provide convenient shopping and healthcare. With quick access to the Canadian border for travel and culture, this rural northern Maine area blends recreation, affordability, and everyday convenience—an ideal place to live, retire, or raise a family.

This organization is prepared to offer a competitive compensation package including industry leading benefits and continued growth opportunities.